This page presents all rules, terms, and policies for using the 11 Reno platform, in full detail in Bengali. Please read everything carefully before creating an account.
Important Notice: By registering or using the 11 Reno platform, you agree to all the Terms & Conditions outlined below. You must be 18 years of age or older.
These Terms & Conditions ("Terms") 11 Reno ("we", "us", "platform") and its users ("you", "member", "player") and constitutes a legally binding agreement. These Terms https://11reno.com Applies to the use of the website and its associated mobile applications.
11 Reno is an internationally licensed online Sports Betting and gaming platform. We provide cricket, football, and other sports betting as well as casino gaming services to players in Bangladesh.
Although these Terms & Conditions were originally drafted in Bengali, the English version shall prevail in any legal interpretation. Any disputes will be subject to the final decision of the applicable international jurisdiction.
By using the platform, you confirm that you have read, understood, and agreed to these Terms & Conditions.
To register with 11 Reno and use any of our services, you must be at least 18 years or older years of age. Gaming by minors is strictly prohibited. Providing a false date of birth during registration will result in immediate account closure and possible forfeiture of deposited funds.
Each individual may only One Account open an account. If multiple accounts are found belonging to the same individual, all accounts will be closed and all bonuses will be forfeited.
You must provide accurate and complete information when registering, including:
Providing false or misleading information is a violation of these Terms and may result in account suspension.
11 Reno reserves the right to verify your identity before a withdrawal or at any time. This process may require a copy of your National ID, passport, or driving licence.
You are solely responsible for keeping your account password and login credentials confidential. You should not grant anyone else access to your account. You are fully responsible for all activity carried out under your account.
If you suspect your account has been hacked or accessed without your authorization, contact our support team right away.
You may close your account at any time by contacting us. Please make sure to withdraw your balance before closing. Any unused bonuses remaining on a closed account will expire.
An account with no transactions for 12 consecutive months will be marked as inactive. A monthly maintenance fee may apply in such cases. If the balance reaches zero, the account will be closed automatically.
11 Reno supports all major payment methods in Bangladesh. The minimum deposit amount is ৳500. Deposits are generally credited instantly, but if there is any delay, please contact our support team.
Accepted Payment Methods:
Before submitting a withdrawal request, please ensure:
Withdrawals are typically 15–30 minutes Processed within this timeframe. Larger amounts may require additional verification, which can take up to 48 hours.
Withdrawals can only be made to the same payment method used for the deposit. This is part of our anti-money laundering policy.
All transactions on 11 Reno are processed in Bangladeshi Taka (BDT). For transactions involving foreign currencies, the applicable exchange rate will be applied automatically.
New members are eligible for a special welcome bonus from 11 Reno. To claim it, apply the relevant promo code when making your first deposit. Separate terms and conditions apply to the welcome bonus.
All bonuses come with a wagering requirement, meaning the bonus amount must be wagered a set number of times before it can be withdrawn. This rate typically ranges from 10x to 30x.
Any attempt to abuse bonuses or promotions — such as claiming bonuses through multiple accounts, fake registrations, or exploiting system vulnerabilities — gives 11 Reno the right to cancel all bonuses and close the account.
Once a bet is confirmed, it cannot be cancelled or modified. Please verify all details before placing your bet. If a bet is accepted at an incorrect odds due to a technical error, 11 Reno reserves the right to void that bet.
If an event is cancelled or postponed indefinitely, the stake for that bet will be refunded. For partially played events, decisions will be made in accordance with international rules.
A maximum bet limit is set for each event and market. These limits may vary by market. 11 Reno reserves the right to adjust these limits at any time.
Odds in live betting change rapidly and may be updated right up until a bet is confirmed. You will receive a confirmation message once your bet has been successfully accepted.
For cricket betting, 11 Reno offers the most competitive odds in Bangladesh. Before every match, our Analytics Read the page.
The following activities are strictly prohibited on the 11 Reno platform:
Violating this prohibition will result in permanent account closure, potential forfeiture of all deposited funds, and referral to law enforcement authorities where necessary.
11 Reno is committed to Responsible Gaming above all else. We believe gaming is a form of entertainment — not a path to addiction.
The following tools are available in your account:
For more details, visit our Responsible Gaming page.
If you notice signs of gaming addiction, seek help immediately. Our support team is available 24/7.
All content on the 11 Reno platform — including logos, designs, text, graphics, and software code — is either owned by us or used under license. Unauthorized use, copying, distribution, or modification of this content is strictly prohibited.
Third-party games, software, or content featured on our platform are subject to the intellectual property policies of their respective owners.
11 Reno is not liable for the following:
Under any circumstances, our maximum liability to you will be limited to the funds held in your account at that time.
11 Reno reserves the right to update these Terms & Conditions at any time. For significant changes, we will endeavor to provide at least 7 days' notice via email or through the platform.
Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend checking this page regularly.
If you have any questions or comments about these Terms & Conditions, please get in touch with us:
Our Bengali-speaking support team is always ready to assist you.
11 Reno's Terms & Conditions are here to protect you — because we believe every experience should be transparent and fair.
Every rule at 11 Reno is written in plain, straightforward language. There are no hidden terms — what's written is what applies.
Withdrawal requests that meet our requirements are processed in as little as 15–30 minutes on average. No unreasonable delays.
Your personal and financial information is protected with 256-bit SSL encryption and is never sold to third parties.
Every game outcome is determined by internationally audited RNG technology — no manipulation, ever.
If you need help understanding any of our rules, our 24/7 Bangla-speaking support team is always ready to assist.
All protective tools — including deposit limits and self-exclusion — are available free of charge. You stay in control.